Training and Development
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Written by Andy Clark
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-Deal swiftly with the “Elephant in the Living Room”
Imagine that it’s a rainy Saturday afternoon and that you are popping around to your friend’s house for a quick visit. Your friend greets you warmly at the door. On entering their family home you take off your shoes and jacket and make your way through to the living room. You greet your friend’s parents briefly as they glance up from watching their favourite TV show and suddenly you notice… there sat on the sofa is an enormous African elephant. Your friend returns from the kitchen and hands you a glass of coke, beckons you to sit down on the little room left on the sofa and asks you how your week has been. You are quite astonished that no one has mentioned the enormous animal in the room but begin to describe the ups and downs of your week at work. Somehow everyone in the room appears to have accepted the smelly, grey quadruped but it keeps nagging away at you. Later on in the conversation you begin to feel that too much time has passed for you to mention it. Talking about it now could be rude, might be awkward and everyone seems fine with it. You try your best to ignore it as it slowly crushes you up against the arm of the sofa and lights up the room with the smell of a great big…
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Written by Paul Kearns
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The Need for Leadership
It is often said that some people lead and others follow. It is true that there will always be a large percentage of individuals who would rather be guided and nurtured than take charge. Yet deep within human nature there lives another drive, similar to the thrust of natural selection, where leaders of genuine character ultimately have the goal of breeding and evolving their own kind - leaders. Without this directive, the alternative would be merely managing people or maintaining the status-quo by the use of control. Controlling people normally leads to one of two consequences: passive dependence or resentment which results from limited freedom. With this need to generate more leaders, organizations develop organically. In the same way that we inherit traits from our parents genetically, similar traits can likewise be inherited from leaders through influence and empowerment.
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Written by Andy Clark
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-Taking Command of the Trainee Experience Pathway (TEP)
Twelve years ago, when I had decided to be an adventurous university student by taking a year of my studies away from the UK in America, I took my brothers advice and went on an additional training course. The course was called NLP and I opted to study for the Practitioner and Master Practitioner qualification. For those of you who are as yet unaware of this training, it stands for ‘Neuro Linguistic Programming’. NLP is essentially the study of change. How to change yourself and help others to make the changes they want. It uses a large selection of tools to do this, however, almost all of them use language to change the way we perceive the world.
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Written by Morry Morgan
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-Advice to Successful Key Account Management
Here’s a disturbing fact. While engineers study engineering, doctors study medicine, and accountants study accounting, none of your sales people have studied sales. That’s right, none. They might have gone to university and studied ‘business’ or ‘management’, but that was as close as they got to sales. And we all know that ‘business’ and ‘management’ have little to do with sales – it’s the interpersonal touch, that they don’t teach at school, which defines the ordinary from the talented.
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Written by Eugene Rosenberg
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Every minute spent writing email is a waste of your time! I do not mean to suggest that writing email is not a critical communication channel of every professional. Whether you are an HR director or an entry level administrative assistant, email is an invaluable tool for you and your team to synergize your contributions. Rather, I mean that every moment spent writing email takes away precious time from your “real work”. For example, a sales professional is hired, salaried, and depended upon to manage accounts, develop client relationships, and ultimately generate as much revenue for their firm as possible. So every moment that a salesperson spends emailing suppliers, shippers, or management is a moment they cannot dedicate to generating that revenue. No one ever made a sale with an email, similar examples can be drawn across all departments in the corporate world; email takes time from away from R&D, Marketing, and HR functions in an identical manner. Therefore it is imperative that we compose emails that accomplish everything we need, efficiently and effectively, so we can get back to our “real work”. That means one email should take care of everything!
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Legal
Recruitment Transparency
In the last issue of Network HR, Allan Nee of Baode Law in Tianjin wrote a detailed and insightful article about the ways in which your organisation needs to adapt to China's new Labour Laws. Allan offered a myriad of fantastic advice. However, there was one factor he mentioned that really captured my attention - transparency.Read More
Benefits
The Power of Acknowledgement
he seeds of this article were sewn as I put together the last edition of Network HR. First, as I edited the Training & Development section, I read the following prophetic words from Jennifer Peterson, "If you want your customers to feel cared for, you must care for the employees that serve them." This started me musing about the way organisations across China treat employees.Read More
Training
Synchronicity for Success
A single droplet of sweat trickled down my neck as the glowing amber sun beat down on us. I glanced out of the corner of my eye and saw our competitors lined up alongside us. It was the moment we had been preparing for over the last 5 years. Our goal was crystal clear and I had visualised this very occasion countless times.Read More
Recuitment
War, what is it good for?
I believe I can bring the War for Talent to a peaceful end. I came to this realisation two
months ago after I was invited to present at the ‘Corporate Travel and Technology
World' conference in Shanghai. The topic, "Selecting Potential Leaders and Turning a Company from Good to Great", was
provided some months earlier, giving me time to source opinions from
around China. Read More
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